Privacy Policy

1. Introduction

Short.now ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service at short.now.

2. Information We Collect

Information you provide

We collect information you voluntarily provide, including:

• Account details (name, email address, password)
• Payment information (processed securely by our payment processor)
• Videos and media files you upload for processing
• Communications you send us

Information collected automatically

When you use Short.now we automatically collect:

• Log data (IP address, browser type, pages visited, timestamps)
• Device information (operating system, device identifiers)
• Usage data (features used, processing requests, performance metrics)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our service
• Process your video files and deliver results
• Send transactional emails (account confirmation, billing receipts)
• Send product updates and marketing communications (you may opt out at any time)
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers who help us operate Short.now (cloud hosting, payment processing, analytics) under data processing agreements
• Legal authorities when required by law, court order, or to protect our rights
• Business transfers in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Uploaded video files are deleted from our servers within 30 days of processing unless you explicitly save them to your account. You may request deletion of your data at any time by contacting us.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Cookies

We use essential cookies to operate the service and analytics cookies to understand how you use it. You can control non-essential cookies through your browser settings or our cookie preference center.

8. Your Rights

Depending on your location you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at privacy@short.now.

9. Children's Privacy

Short.now is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or via a notice on the service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy? Contact us at privacy@short.now.